Read the most frequently asked questions from our clients.
Yes we will need access to the driveway closest to the entry door.
Yes, doing so will ensure we get deep down cleaning of all trapped particles in your carpet.
It is best to remove small items from the floor, larger items such as couches/chairs/beds can be lifted or moved to facilitate cleaning, then protective pads will be placed on legs to protect the carpet. But we will NOT move electronics or furniture filled with contents.
Normal dry time is between 4-8 hours depending on soilage level.
We can remove MOST stains from carpet, such as dirt and pet stains, but some stains may be a little difficult to completely remove especially if present for a long time.